Telecommunication Services

Call your Voice Mailbox:

• on campus from your telephone: dial 6000 or press Messages
• off campus from any telephone: dial 825-6000
• off campus long distance: dial 1(800)878-4013

Input your Mailbox Number: (follow with a # sign)

• on campus from your telephone: press the # sign
• on campus from another telephone: dial your mailbox extension number followed by the # sign
• off campus local or long distance: dial your mailbox extension number followed by the # sign

Input or Change your Password: (follow with a # sign)

• on or off campus: default is your extension number
• To change your password, first login with your existing password
• Press 84
• Enter a new password (up to 6 digits) followed by the # sign
• Re-enter new Password followed by the # sign

Listen to Messages:

• login to system
  press 2 to hear messages
  • press 6 to go to next message
  • press 4 to go to previous message
  • press 76 to delete a message
  • press 71 to reply to message sender
  • press 73 to forward the message to another mailbox

Replying to a Message:

• press 71 after hearing message
• press 5 to record message
• press the # sign to end recording
• press 79 to send message

Forwarding a Message:

• press 73 after hearing the message
• enter the destination mailbox followed by # sign
• press the # sign again to end the list
• press 5 to record instruction followed by # sign
• press 79 to forward or 3 for temporary greeting
• press 5 to begin recording
• press the # sign when recording is complete
• press 2 to view recording (greeting is automatically stored when you got to another activity)

Setting date for Temporary Message:

To set an expiration date for temporary greeting, press 9. Enter the month, day and time, pressing the # sign after each entry. For current month or day, press the # sign only. For the standard expiration time of 12:01 am with any future date press the # sign for time. Pressing ### set "no expiration date."

You must delete your temporary greeting to get your external greeting back.

Delete a Greeting

1. Log into voice mail
2. Press 82
3. Press 1 for External Greeting, Press 2 for Internal Greeting, or Press 3 for Temporary Greeting
4. Press 76 to delete

You must delete your temporary greeting to get your external greeting back.