IT Home

Current Problems

For up to the minute email notifications about system outages, scheduled maintenance, and new services, subscribe to the IT Notifications mailing list by following this link:


Current Problems
What is Broken? Start End Status




Past Problems
What is Broken? Start End Status
Syncplicity Thursday, October 10, 2019, 10:45 Thursday, October 10, 2019, 12:39 Resolved
 Blackboard Monday, October 7, 2019, 4:35 PM Monday, October 7, 2019, 5:39 PM Resolved
 Portion of network down in Glasscock Center Monday, October 7, 2019, 11:37 AM Monday, October 7, 2019, 12:07 PM Resolved
Concur Monday, September 30, 2019, 11:00 AM Monday, September 30, 2019, 4:30 PM Resolved
Internet Service in Garcia Center Tuesday, September 10, 2019, 1:40 PM Tuesday, September 10, 2019, 4:05 PM Resolved
My IslandID Management Portal services Wednesday, September 04, 2019, 12:16 PM Wednesday, September 04, 2019, 3:08 PM Resolved.  and other Shiboleth authentication services Wednesday, September 04, 2019, 12:16 PM Wednesday, September 04, 2019, 3:08 PM Resolved
Qualtrics Friday, August 30, 2019, 4:45PM Friday, August 30, 2019, 5:51PM Resolved
Users unable to log into Laserfiche Friday, August 30, 2019, 1:20PM Friday, August 30, 2019, 1:40PM Resolved
The Garcia Center primary internet circuit is down. They are currently running off of a backup circuit.  Tuesday, August 27, 1:30PM Tuesday, August 27, 3:25PM Resolved
Printing Thursday, August 22, 2019, 8:00AM Thursday, August 22, 2019, 9:32AM


Islander_Admin WiFi  Thursday, August 22, 2019, 3:12AM Thursday, August 22, 2019, 7:55AM

Resolved searches Thursday, August 22, 2019, 3:12AM Thursday, August 22, 2019,7:572AM


Microsoft SharePoint sites (OneDrive content) Friday, August 16, 2019, 9:55AM Friday, August 16, 2019, 1:40PM Resolved
IslandID login issue on SSO Friday, August 2, 2019, 7:30 AM Friday, August 2, 2019, 8:20 AM Resolved
Guest Wireless network is unavailable Thursday, July 25th, 11:30 PM Friday, July 26th, 9:29 AM Resolved

 Power is out at the Art Museum of South Texas

Tuesday, July 23, 2019 5:52AM Tuesday, July 23, 2019  2:17PM Restored is not available 

Tuesday, July 23, 2019 1:25PM Tuesday, July 23, 2019 1:50PM Resolved

 Internet Service in Garcia Center

Thursday, July 18th, 2019 1:35PM

Thursday, July 18th, 2019 6:46PM Resolved. 

 Power outage in all campus locations

Thursday, July 18th, 2019 1:40PM

Thursday, July 18th, 2019 2:36PM Resolved. 

 Internet Access in Faculty Center

Monday, July 15th, 2019 5:00PM

Monday, July 15th, 2019 6:00PM

Resolved. Search function

Monday, July 15th, 2019 10:45AM

Monday, July 15th, 2019 1:21PM


Phone andlor network access to Hammerheard building inaccessible. 

Monday, July 8th, 2019 8:30AM

Monday, July 8th, 2019 10:52 AM


AT&T service outage for clients on campus. 

Monday, July 8th, 2019 8:00AM

Monday, July 8th, 2019 8:54AM



Center for Instruction  (CI) 2nd floor has no network connection.   Wednesday, July 3rd, 2019 Wednesday, July 3rd, 2019 Resolved. 
Qualtrics email deliverability issue Monday, July 1st, 2019 11:35AM Tuesday, July 2nd, 2019 11:25AM Resolved
Duo Security SMS delivery issues within the United States.   Monday, July 1st, 2019 9:43AM

Monday, July 1st, 2019 9:54Am

The campus primary Internet connection is down. Wednesday, June 26th, 2019 7:55AM

June 27th, 2019 8:21AM

CCH Lab Network Connectivity Thursday, May 30, 2019 8:30 AM Thursday, May 30, 2019 11:17 AM Resolved

If you are experiencing technical difficulty after an outage has been resolved or outside of a maintenance window, please contact the IT Service Desk.

For a list of scheduled maintenance follow this link: